Betting Rules

1. General betting conditions

By opening or using a betting account, you agree to follow these Betting Rules and any other terms displayed on the Zoome Casino website. Rules may vary between sports, competitions, markets, games and promotions, so you should review the information shown on the relevant betting page before confirming a wager. If a specific market rule conflicts with a general rule, the specific market rule will normally apply to that market.

You must be legally permitted to use betting services in your location. You are responsible for checking the laws that apply to you and for using the website only where online gambling is lawful. You must also provide accurate information when registering and keep your account details up to date. An account may only be used by the registered account holder and must not be shared, transferred or operated on behalf of another person.

Zoome Casino may apply account, stake, payment or market restrictions where permitted by applicable requirements and its operating procedures. Any available balance, stake limit, minimum stake or maximum payout information shown on the website is subject to the relevant terms and may differ by product or market. You should check the details displayed before placing a bet.

• You must meet the applicable minimum age requirement before using the service.
• You must use your own funds and an approved payment method connected with your account.
• You must not place bets for another person or allow another person to access your account.
• You must not use the service for unlawful activity, fraud, manipulation or any other improper purpose.
• You should keep your login details secure and notify the operator promptly if you believe your account has been accessed without permission.

2. Placing and accepting bets

A bet is requested when you select a market, enter a stake and confirm the wager using the process provided on the website. A bet is not necessarily accepted simply because it has been submitted. Acceptance occurs only when the bet is recorded by the betting system and a confirmation is displayed or otherwise made available in your account. You should check your open bets and account history after placing a wager.

You are responsible for reviewing all details before confirming a bet. This includes the event, selection, market, odds, stake, potential return and any applicable conditions. Once accepted, a bet generally cannot be changed, cancelled or withdrawn by the player unless the relevant rules expressly allow it. If you notice an error, contact the operator through the support options made available on the website as soon as possible.

Displayed odds, prices, lines and other betting information may change before a bet is accepted. Where the system presents a revised price or asks you to confirm a change, you should review the revised information carefully. If a technical issue causes a bet to be accepted with an obvious error, the bet may be reviewed and corrected or cancelled in accordance with the applicable rules.

Bet records and account history

Your account history is the main record of bets placed through your account. Keep your own records where appropriate and review confirmations, settlement results and balance movements. If you believe a bet has been recorded incorrectly, raise the issue promptly with the operator. A review may require information about the account, transaction, event and time of the wager.

Multiple bets and combinations

Where combination or multiple bets are offered, the return depends on the selections included and the rules applying to each market. A selection that is void, cancelled or otherwise removed may affect the bet in accordance with the relevant product rules. Not every market or selection can be combined, and the website may reject combinations that are not available or that create an impermissible overlap.

3. Events, markets and settlement

Bets are settled using the official result or other recognised result source applicable to the relevant event. The settlement process may take account of the official result at the end of the event, later corrections, competition rules, abandoned play and other circumstances described in the market rules. Informal reports, early announcements or unofficial statistics may not determine settlement.

If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the relevant market may be void, suspended or settled under its specific rules. Different markets on the same event may be treated differently. For example, a market based on a completed period may be settled even if the wider event does not finish, while another market may require the event to be completed. Always review the rules displayed for the market you select.

A bet may be declared void where an event or market is not available, where the required conditions are not met, where the event is substantially altered, or where a technical or administrative error affects the bet. If a bet is void, the stake will generally be returned unless a different outcome is required by the applicable market rules. Any related selections in a combination bet may be recalculated under those rules.

Errors and irregular betting activity

Reasonable steps may be taken to correct clear errors in odds, event information, market descriptions, results or account calculations. This may include cancelling an affected bet, settling it at the correct price or adjusting an incorrect return. A review may also occur where there is suspected collusion, match manipulation, fraud, misuse of an account, payment irregularity or activity intended to avoid applicable controls.

If a market is suspended, you should not assume that a bet has been accepted. Bets submitted while a market is suspended or during a system interruption may be rejected, delayed or reviewed. Any decision will be made under the relevant rules and applicable requirements.

4. Player responsibilities, disputes and responsible betting

You are responsible for deciding whether and how much to bet. Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you begin and do not bet with money needed for essential expenses. Never chase losses by increasing stakes or continuing to play for longer than planned.

• Set personal time and spending limits before using the service.
• Take regular breaks and avoid betting when upset, tired or under the influence of alcohol or drugs.
• Do not borrow money or sell possessions to fund betting.
• Do not rely on betting to solve financial difficulties.
• Use the responsible gambling tools and account controls made available on the website.
• Seek independent support if betting is affecting your finances, relationships, work or wellbeing.

If you have a question about a bet or believe a settlement is incorrect, first review the market rules and your account history, then contact the operator through the support channel available on the website. Include enough information to help identify the matter, but do not send passwords or sensitive payment credentials. A complaint or dispute may be reviewed under the operator’s internal process, and additional information may be requested.

The operator may suspend betting, restrict account access, withhold a transaction for review or close an account where required by law, regulation, security procedures or the applicable terms. These actions may be taken to protect players, the operator, sporting integrity and the betting platform. Where appropriate, further information about the next steps may be provided through the account or available support channels.

These Betting Rules should be read with the current website terms and any rules shown for a particular product or market. The operator may update the rules when necessary. The version published on the website at the relevant time will generally apply, subject to applicable law. If you do not understand a rule, do not place the bet until you have obtained clarification.