Cookies Policy

About this policy

Zoome Casino uses cookies and related technologies to help provide a secure, reliable and useful online experience. Cookies may be placed on your device when you access the website, create or use an account, sign in, browse pages, or interact with features and content. Depending on the technology involved, information may be stored on your device or collected when your browser communicates with our website.

This policy applies to the website and related online services where it is displayed or referred to. It does not necessarily apply to third-party websites, applications or services that may be accessed through links on our website. Those services have their own privacy and cookie practices, and you should review their terms before using them.

A cookie does not usually identify you by name on its own. However, cookie information may be combined with account information, device information or other data that relates to you. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

What are cookies?

Cookies are small text files or similar data files that a website may save in your browser or on your device. They allow a website to recognise a browser or device and remember certain information. Some cookies last only for the duration of your browsing session and are removed when you close your browser. Other cookies remain for a set period or until you delete them.

We may also use technologies that perform similar functions, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these related technologies collectively as cookies.

How Zoome Casino uses cookies

The cookies used on our website may serve different purposes. Some are essential for the website to work, while others help us understand how the website is used or make content more relevant. The precise cookies in use may change as the website, security measures and services develop.

• Strictly necessary cookies help with core functions, such as page navigation, account access, session management, security controls and fraud prevention. The website may not operate correctly without these cookies.
• Functionality cookies remember choices and preferences, such as language, region, display settings or information entered during a visit. They can make your experience more convenient.
• Performance and analytics cookies help us understand how visitors use the website, including which pages are visited, how visitors move through the site and whether features are working as intended. This information may be used to improve performance, content and usability.
• Security and risk-management technologies help identify unusual activity, protect accounts, support responsible access and reduce the risk of fraud, abuse or unauthorised use.
• Advertising or marketing cookies, where used and permitted, may help measure campaigns, limit repeated advertising or present information that is more relevant to your interests. These technologies may be operated by Zoome Casino or by service providers acting on our behalf.
• Preference and communication cookies may help record whether you have seen a notice, selected a preference or interacted with a particular message, so that the same message is not shown unnecessarily.

Cookies may be first-party cookies, which are set by Zoome Casino, or third-party cookies, which are set by a provider whose service is used on the website. Third-party providers may process information in accordance with their own privacy notices. We take reasonable steps to use providers that are appropriate for the relevant service, but we cannot control the practices of every third party outside our control.

Information that may be collected

Depending on the cookie and the settings of your browser or device, information collected may include an online identifier, approximate location, browser type, operating system, device type, language, referring page, pages viewed, actions taken, access times and technical information about the connection. We may also record cookie choices and whether a particular notice or feature has been displayed.

Cookie information is generally used in an aggregated or pseudonymised form for analytics and service improvement. It may also be used with other information where necessary to operate the website, verify activity, maintain security, meet legal obligations or protect the rights and interests of Zoome Casino, our players and other users.

Your choices and managing cookies

Where required, the website may display a cookie notice or preference tool when you first visit. This may allow you to accept optional cookies, reject optional cookies, or select particular categories. Your choices may be saved in a cookie so that they can be remembered. If you clear your cookies, use another browser or use another device, you may be asked to make your choices again.

You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, or block cookies generally. Your device may also provide controls for managing local storage, identifiers and related technologies.

1. Open the settings or preferences menu in your browser or device.
2. Find the privacy, security or site settings area.
3. Review the available cookie and tracking controls.
4. Choose whether to allow, block or delete cookies, then save the selected settings.
5. Return to the website and review any cookie preference tool that is available.

The steps and names of settings vary between browsers, operating systems and devices. Information about managing cookies is generally available through the help section of your browser or device provider. Blocking or deleting cookies may not prevent you from viewing every page, but some website functions may become unavailable, operate less effectively or require you to enter information again.

Strictly necessary cookies cannot always be disabled through a preference tool because they support essential website functions. If you do not want optional cookies to be used, you may be able to reject them through the website controls or your browser settings. Where applicable, you can revisit your preferences using the cookie settings link or control displayed on the website.

Do not track signals

Some browsers and devices provide a Do Not Track or similar signal. There is no consistent technical standard for interpreting these signals across all websites and services. Our response may therefore depend on the technology, service and settings involved. You can use the cookie controls described above to manage optional cookies.

Third parties, security and data retention

We may use service providers to support website hosting, analytics, security, communications, fraud prevention, customer support and other business functions. These providers may use cookies or similar technologies on our behalf or may receive information generated through those technologies. Their access is intended to be limited to what is reasonably required for the services they provide.

Some third-party services may process information outside Australia. Where personal information is handled overseas, we take steps required by applicable law and consider the safeguards available for that processing. Additional information about the handling, disclosure and possible overseas transfer of personal information is set out in our Privacy Policy.

We use reasonable administrative, technical and organisational measures to protect information collected through cookies and similar technologies. No online transmission, storage method or security system can be guaranteed to be completely secure. You should keep your browser, operating system and security software up to date and avoid sharing account or login information with other people.

Cookie information is retained only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. Retention periods can vary depending on whether a cookie is used for a session, preference, security, analytics or another purpose. When information is no longer required, it may be deleted, anonymised or securely disposed of.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, business practices or legal requirements. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you remain aware of how cookies are used.

If you have questions about this policy, want to understand how your information is handled, or wish to raise a privacy concern, please use the available contact or support options on the Zoome Casino website. Do not include unnecessary sensitive information in an initial enquiry. We may need to verify your identity before responding to certain requests.

For more information about personal information, account data, privacy rights and how to make a request, please read the Zoome Casino Privacy Policy. If there is any inconsistency between this Cookies Policy and the Privacy Policy, the document that more specifically addresses the relevant issue will apply to the extent permitted by law.