Zoome Casino Terms & Conditions

1. General terms

These Terms & Conditions apply to your use of Zoome Casino, including its website, account services, games, promotions and related features. They form a legal agreement between you and the operator of the website. If you do not agree with these terms, you must not use the website or open an account.

Zoome Casino may update these terms from time to time to reflect changes to the website, games, technology, legal requirements or business practices. The latest version will be made available on the website. Changes will generally apply from the time they are published, unless a different commencement date is stated. You should review this page regularly.

Additional rules may apply to particular games, promotions, payment methods, competitions or services. Those rules will be displayed where relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.

Eligibility and lawful use

You may use Zoome Casino only if you are legally permitted to participate in online gambling in your location. You must meet the applicable minimum age requirement and comply with all laws that apply to you. Players in Australia should consider the laws applicable in their state or territory before using any online gambling service.

You must use the website for personal entertainment only. You must not use it for unlawful purposes, commercial activity, fraud, money laundering, market manipulation, or any activity that could damage the website or other players. You are responsible for checking whether access to or use of the service is permitted where you live.

Account registration

To use account features, you may be required to register and provide accurate, current and complete information. You must keep your details updated and must not create an account using a false identity, another person’s information or information that you are not authorised to use.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password or allow another person to access your account. You should notify Zoome Casino promptly if you believe your account has been accessed without permission or if your account details may be compromised.

Only one account may be permitted per player unless Zoome Casino expressly allows otherwise. Duplicate, linked or suspicious accounts may be reviewed. If an account is closed, suspended or restricted, you must not attempt to avoid that action by opening another account.

2. Payments, verification and game play

Deposits and withdrawals

Deposits and withdrawals must be made using payment methods that are available through the website and that you are authorised to use. You must not use a payment method belonging to another person without appropriate permission and verification. Payment providers may apply their own terms, processing arrangements or fees.

Zoome Casino may carry out identity, age, payment and source-of-funds checks before allowing certain account activity. You agree to provide information or documents that are reasonably requested for these checks. Processing may be delayed while information is reviewed, and transactions may be declined or returned where verification is incomplete or a payment method is not accepted.

You should only deposit funds that you can afford to lose. Do not deposit money for the purpose of meeting essential living costs, repaying debt or covering other financial commitments. Deposit and withdrawal options, minimums, maximums and processing arrangements may be shown on the website and may change.

Game results and errors

Games are intended to operate according to their published rules and applicable technical standards. Where a game result is generated by a random system, the result recorded by the relevant system will generally be treated as final, subject to applicable law and any permitted review process.

If a technical, display, payment or administrative error affects a game, balance or transaction, Zoome Casino may take reasonable steps to correct the error. This may include cancelling affected activity, correcting balances or reversing an incorrectly credited amount. You must not knowingly take advantage of an error and should report suspected errors promptly.

The website may occasionally be unavailable because of maintenance, upgrades, faults, internet issues or events outside reasonable control. Zoome Casino does not guarantee uninterrupted access or that every feature will always be available.

Promotions

Promotions, bonuses and promotional campaigns may be subject to separate terms, eligibility requirements, wagering conditions, expiry periods, game restrictions and other limitations. You should read the applicable promotional terms before accepting or using an offer. If you do not meet those requirements, the offer or related winnings may not be available.

3. Responsible gambling, privacy and conduct

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of the time and money you spend, and never chase losses. Avoid gambling when you are distressed, under the influence of alcohol or drugs, or unable to make clear decisions.

Zoome Casino may provide tools and information to help you manage your play. These may include account limits, activity information, time-out options or self-exclusion arrangements. Availability and operation can vary, so you should review the responsible gambling information on the website and request help if gambling is causing concern.

If you feel that gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or qualified professional. Do not attempt to recover losses by depositing more money.

Privacy and communications

Personal information is handled in accordance with the Zoome Casino Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, security, verification, payments, customer support, legal compliance and service improvement, as described in that policy.

You may receive service messages about your account, transactions, security or changes to the website. Marketing communications may be managed through the options provided on the website or in the relevant message, subject to applicable requirements.

Prohibited conduct

• Using the website while under the minimum legal age or on behalf of another person.
• Providing false, misleading or incomplete information.
• Using bots, scripts, automated systems, collusion or other unfair methods.
• Attempting to bypass security, account controls, geographical restrictions or responsible gambling measures.
• Interfering with the website, introducing malicious code or accessing data without authorisation.
• Using the service in connection with fraud, money laundering or any other unlawful activity.

4. Suspension, liability and other information

Suspension and account closure

Zoome Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information cannot be verified, activity appears suspicious, a payment is disputed, responsible gambling concerns arise, or action is required for legal, security or operational reasons.

You may request closure of your account through the available support or account processes. Account closure does not remove obligations that arose before closure. Any remaining balance may be subject to verification, lawful deductions, unresolved transactions or other applicable terms.

Intellectual property and website content

The website, branding, text, graphics, software, layout and other content are owned by or used under permission by the relevant rights holders. You may use the website for personal, lawful purposes only. You must not copy, modify, distribute, publish, reverse engineer or commercially exploit website content unless you have written permission or the law allows it.

Liability and applicable law

To the extent permitted by law, Zoome Casino is not responsible for losses caused by events outside reasonable control, interruptions to communications or payment services, unauthorised access resulting from your failure to protect account details, or use of the website in breach of these terms. Nothing in these terms excludes, restricts or modifies any right or guarantee that cannot lawfully be excluded under Australian consumer law or other applicable legislation.

These terms are intended to operate with the laws and mandatory consumer protections that apply to your use of the service. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Questions and complaints

If you have a question, payment concern, account issue or complaint, use the customer support contact options made available on the Zoome Casino website. Provide clear details and any relevant transaction or account information, but do not send passwords or unnecessary sensitive information. Complaints will be reviewed in accordance with the available support and dispute processes.

By continuing to use Zoome Casino, you confirm that you have read these Terms & Conditions and agree to comply with them. Please check this page and any linked policies before using the service.